Returns & Exchanges Policy
At Sunny Nail & Beauty Wholesales, we strive to ensure you are completely satisfied with your professional supplies. If you receive a defective or incorrect item, you may return it within 14 days of delivery provided it remains in its original, unopened packaging.
Return Process
- 1.Initiate Your Request
Contact our support team within 14 days of receipt with your order number and photos of the items you wish to return.
- 2.Wait for Authorization
Our team will review your request to ensure it meets our hygiene and safety standards before issuing a Return Merchandise Authorization (RMA) number.
- 3.Pack and Ship
Securely pack the unopened products in their original shipping box and include your RMA form to ensure a smooth processing experience.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or store credit within 5-7 business days.